CRM

Customer Record Management: Definition & Method for Beginners

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Customer Record Management

Customer Record Management can help businesses manage information related to customer information using an integrated platform. According to business, customer information is very important in understanding customer needs and at the same time being able to build closer relationships. This means that with this customer record, there are many benefits, including automating the workflow system, … Read more

Advantages of Microsoft Dynamic 365 as CRM Solution

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Microsoft Dynamic 365

The Microsoft Dynamics 365 CRM application is a software system that functions to build relationships with customers. Its aim is to increase company profits by simplifying business processes, especially in the sales, marketing, and service divisions. In an era that uses technology, competition between companies becomes increasingly competitive. Various strategies are used so businesses can … Read more